Issue with Actinius Programmer detecting Icarus?

[Account01]

I was running Ubuntu 18.04 and Actinius Programmer was able to upload an example firmware without a problem. However, I upgraded my computer to Ubuntu 20.04 and Actinius Programmer now refuses to recognize my Icarus board. Here is my environment:

• Platform: Ubuntu 20.04 x86_64
• Device: Actinius Icarus v1.4
• Software (with issue): Actinius Programmer v2.4.0
• Other software installed:
  • Complete Segger software package
  • nRF Connect for Desktop appImage
  • nRF Command Line Tools
  • Actinius USB udev rule from github

Here's a screen shot of the device labelled as "Unknown" and not being recognized with "vid: 0xundefined, pid: 0xundefined"

Edit: Here's the full error

[Einarh]

Hello

have you tried installing JLink v7.66a instead of v7.80c as suggested by your error log?

Best regards

Einar

[Account01]

Einarh Unfortunately that did not help. The log file shows the following:

2022-10-04T18:17:54.316Z ERROR Unsupported device.
            The detected device could not be recognized as
            a JLink or an Actinius device. (vid: 0xundefined, pid: 0xundefined)
2022-10-04T18:17:54.316Z ERROR Please make sure J-Link Software and actinius-usb-udev rules are installed. See https://github.com/actinius/actinius-usb-udev

I think what might have happened is the last firmware I uploaded was a build/zephyr/merged.hex, would that cause issues with the mcuboot function? I assumed that was the one I needed to upload because west build in VS Code ended with that after compilation.

[Einarh]

Have you installed Actinius USB udev rule from github again after upgrading Ubuntu?

[Account01]

 Einarh

Yes, I tried even doing a dpkg -r and then a dpkg -i and manually copying the udev file (from github) to the rules directory and rebooting the machine in case my udev restart was not working correctly.

[Einarh]

Hm, starting to sound like an issue with this Actinius software specifically.

Have you contacted the people who maintain it?

[Account01]

Einarh 
No, I asked them a different question via github. They answered my question but urged that future questions should be brought up here.

I started to hedge my bets and bought a jtag cable from Tag-connect (TC2030-CTX-NL for 10-pin "no legs" needle/pogo probes) and a NRF5340-DK (to use their onboard J-Link interface since JLink devices are either too expensive or out of stock) because those were the two cheapest options to do a JTAG firmware upload to bypass any mcuboot handshaking issues.
Delivery was pretty fast, so hopefully this will fix it over the weekend.

Is there a way to contact the dev team for the Actinius Programmer?

Thanks!

[Einarh]

I would suggest asking them on github. If the issue is with their programmer software, then this is not the place to bring it up.

Their github also links to a website and a support email.

I hope your JTAG approach is successful.

Best regards,

Einar