Issue with Actinius Programmer detecting Icarus?

[Account01]

I was running Ubuntu 18.04 and Actinius Programmer was able to upload an example firmware without a problem. However, I upgraded my computer to Ubuntu 20.04 and Actinius Programmer now refuses to recognize my Icarus board. Here is my environment:

• Platform: Ubuntu 20.04 x86_64
• Device: Actinius Icarus v1.4
• Software (with issue): Actinius Programmer v2.4.0
• Other software installed:
  • Complete Segger software package
  • nRF Connect for Desktop appImage
  • nRF Command Line Tools
  • Actinius USB udev rule from github

Here's a screen shot of the device labelled as "Unknown" and not being recognized with "vid: 0xundefined, pid: 0xundefined"

Edit: Here's the full error

[Einarh]

Hello

have you tried installing JLink v7.66a instead of v7.80c as suggested by your error log?

Best regards

Einar

[Account01]

Einarh Unfortunately that did not help. The log file shows the following:

2022-10-04T18:17:54.316Z ERROR Unsupported device.
            The detected device could not be recognized as
            a JLink or an Actinius device. (vid: 0xundefined, pid: 0xundefined)
2022-10-04T18:17:54.316Z ERROR Please make sure J-Link Software and actinius-usb-udev rules are installed. See https://github.com/actinius/actinius-usb-udev

I think what might have happened is the last firmware I uploaded was a build/zephyr/merged.hex, would that cause issues with the mcuboot function? I assumed that was the one I needed to upload because west build in VS Code ended with that after compilation.

[Einarh]

Have you installed Actinius USB udev rule from github again after upgrading Ubuntu?

[Account01]

 Einarh

Yes, I tried even doing a dpkg -r and then a dpkg -i and manually copying the udev file (from github) to the rules directory and rebooting the machine in case my udev restart was not working correctly.

[Einarh]

Hm, starting to sound like an issue with this Actinius software specifically.

Have you contacted the people who maintain it?

[Account01]

Einarh 
No, I asked them a different question via github. They answered my question but urged that future questions should be brought up here.

I started to hedge my bets and bought a jtag cable from Tag-connect (TC2030-CTX-NL for 10-pin "no legs" needle/pogo probes) and a NRF5340-DK (to use their onboard J-Link interface since JLink devices are either too expensive or out of stock) because those were the two cheapest options to do a JTAG firmware upload to bypass any mcuboot handshaking issues.
Delivery was pretty fast, so hopefully this will fix it over the weekend.

Is there a way to contact the dev team for the Actinius Programmer?

Thanks!

[Einarh]

I would suggest asking them on github. If the issue is with their programmer software, then this is not the place to bring it up.

Their github also links to a website and a support email.

I hope your JTAG approach is successful.

Best regards,

Einar

[Account01]

Thanks! I just tried to use JLink (the cable and nrf5340 DK arrived two days ago) and it still doesn't detect the Icarus, so I'll have to email the developers what corner case I got myself into.