Impossible to see Nrf9160 DK on ChromeOs - Linux Debian

[Gillen]

Hello,

I have a debian installed on my Chrome OS. Everything seems to be ok on Programmer (launched from Nrf Connect for Desktop):

17:41:45.965

Using nrf-device-lib-js version: 0.4.13

17:41:45.966

Using nrf-device-lib version: 0.12.8

17:41:45.967

Using nrfjprog DLL version: 10.16.0

17:41:45.967

Using JLink version: JLink_V7.66a

When I try to select my device, I don't see it listed even though it's turned on.

What could be the cause ? 

Thanks !

[Amanda Hsieh]

Hi, 

Have you tried the latest JLink drivers from the segger website?

Check first your board's connection to the PC. You could check if the board appears as connected to the COM port using something like Device Manager in Windows 10. Additionally, verify that the board is listed in the output of the command "nrfjprog --com". 

Regards,
Amanda

[Gillen]

Hello,

I have installed the latest one (7.82) and now have those with "verbose logging" enabled :

15:36:45.868

Using nrf-device-lib-js version: 0.4.13

15:36:45.868

Using nrf-device-lib version: 0.12.8

15:36:45.869

Using nrfjprog DLL version: 10.16.0

15:36:45.869

Using JLink version: JLink_V7.82

15:36:45.884

[nrfdl][warning](15:36:45.789) [JlinkARM] JlinkARM version non expected one found: JLink_V7.82 , expected: JLink_V7.66a

15:36:46.009

Installed JLink version does not match the provided version (V7.66a)

15:36:46.009

[nrfdl][warning](15:36:46.008) [JlinkARM] JlinkARM version non expected one found: JLink_V7.82 , expected: JLink_V7.66a

Amanda Hsieh said:

You could check if the board appears as connected to the COM port using something like Device Manager in Windows 10

The card is working correctly on a Windows 10 computer, it's on my Chrome OS with Linux developper mode that it is not shown. It appears in device management though. 

Traduction of the french window on the left: 

"Manage USB devices

Authorize Linux applications to access to USB deveices. Once a device is disconnected, it is removed from Linux's memory. Only compatible devices are shown."

The device is not showing on "Select device" menu : 

Thanks !

Gillen

[Amanda Hsieh]

Hi Gillen,

Gillen said:

[nrfdl][warning](15:36:45.789) [JlinkARM] JlinkARM version non expected one found: JLink_V7.82 , expected: JLink_V7.66a

Seems it needs to back  JLink_V7.66a. 

Are you able to run the command "nrfjprog --version" and "nrfjprog --com" and provide the log? You can download the nRF Command Line tool here. 

-Amanda

[Gillen]

Hi Amanda,

nrfjprog --version returns

nrfjprog version: 10.18.1 external
JLinkARM.dll version: 7.66a

nrfjprog --com returns nothing.

Maybe I can check some logs somewhere ?

Thanks !

[Amanda Hsieh]

Hi, 

What version of the DK it is (printed on the white sticker)?

And what these commands returns:

nrfjprog --ids

nrfjprog --deviceversion

-Amanda

[Gillen]

Hello Amanda,

Version of the DK is : 
PCA10090
1.1.0
2022.4

nrfjprog --ids returns : 
960061189

nrfjprog --deviceversion returns : 
ERROR: Unable to connect to a debugger.
[error] [SeggerBackend] - JLinkARM.dll Open returned error 'Cannot connect to J-Link.'
[error] [SeggerBackend] - JLinkARM.dll Open returned error 'Failed to open DLL'
ERROR: JLinkARM DLL reported an error. Try again. If error condition
ERROR: persists, run the same command again with argument --log, contact Nordic
ERROR: Semiconductor and provide the generated log.log file to them.
NOTE: For additional output, try running again with logging enabled (--log).
NOTE: Any generated log error messages will be displayed.

Thanks !