[nRF Connect SDK] Disconnected by reason code 0x3d

[Tim Hwang]

1261.Archive.zip

Target nRF52832(nrf52dk_nrf52832)
SDK NCS v2.0.0
My project base: \nrf\samples\bluetooth\peripheral_hids_keyboard

Hello.

My customer is experiecing disconnection reason code 0x3d between Nokia 5.3 and Nordic.

2022-10-18 14:05:54.032 2587-3307 bt_stack pid-2587 V [VERBOSE1:gatt_attr.cc(245)] gatt_connect_cback: from 00:16:7f:3f:ae:fc connected: 0, conn_id: 0x0001reason: 0x003d

For now, we don't have BLE log and have Android logcat log only.
From log, they made disconnection three time for 3 hours. But I can't reproduce at all. (I don't have Nokia5.3 as well)

1. Can you guess who made this disconnection with this log?

2. Can we have any solution?

[Hung Bui]

Hi Tim, 

Error code 0x3d means: a message failed a Message Integrity Check (MIC)
So for some reason the message passed CRC check  but failed the MIC check. It's required by spec that the nRF52 would need to disconnect when receiving this type of packet.  

We would need to have a sniffer trace to really see which device causing this. There could be a chance that the Nokia 5.3 is doing something wrong. 

Please ask the customer to test with the default example from the SDK without any modification. They can also try with other example (that require bond) instead of peripheral_hids_keyboard. Just so we can verify if the HID profile would cause any problem.  

[Tim Hwang]

Hello.

1. sniff log
It is not easy that we provide it immediately.

2. sample
Actually, we are using custom throughput sample with custom UUID but not HID.
Today, one of our engineer visit customer and get RTT log.
Then I believe we can provide disconnection reason code.

If Android(Nokia5.3) made MIC error, what kind of error code Nordic BLE will have?
Or Nordic made MIC error, what kind of error code Nordic BLE will have?

Thanks.

[Hung Bui]

Hi Tim, 

If it was the log from the nRF52 saying the disconnected reason was "reason: 0x003d". Then it's the indication that the Android had sent a packet with MIC failure. 

[Tim Hwang]

Thanks. I'm waiting for log as well. I'll update it soon.

[Tim Hwang]

hci_snoop20221025194512.cfa

Hello.

Now I just have heard how this issue made.

Android: Nokia 5.3 (Android 11), Galaxy was fine.
Steps:
1) Connect Nokia5.3 to wifi. Nokia5.3 connect to Nordic too.
2) Nokia5.3 move to weak signal area so that wifi disconnected.
3) BLE disconnected (code 0x3d) this time 0x8(timeout)
4) We always made this issue.
BTW SPP device but not Nordic BLE was fine with this test.

Here is snoop log regarding this issue.
Can you please let us know any special thing in this log?
#938 Disconnection message

[Hung Bui]

Hi Tim, 
Please double check and confirm if the disconnection reason was 0x3d (MIC error) or 0x08 (connection timeout). 
If it's a connection timeout it's normal to explain it. It's just that the Nokia phone was out of range. 

I assume the SPP device was a Bluetooth Classic device ?