My PPK2 won't turn on after upgrade.
7 days ago, The nRF connect prompted me to upgrade. After I upgraded, the device did not work.
If we plug it in using "power only" or "data/power”, it lights is not up.
I try to use the method in the url of “devzone.nordicsemi.com/.../309793”, and it is not work too. I try to upgrade in macOS and windows 10.
This is my upgrade logs:
2022-11-30T07:01:07.294Z DEBUG Application data folder: /Users/jession/Library/Application Support/nrfconnect-bluetooth-low-energy/bundle
2022-11-30T07:01:07.365Z ERROR Failed to get the library versions: JLINKARM_DLL_COULD_NOT_BE_OPENED (Origin: "Failed to get module versions.")
2022-11-30T07:01:07.389Z DEBUG App pc-nrfconnect-ble v4.0.0 official
2022-11-30T07:01:07.389Z DEBUG App path: /Applications/nRF Connect for Desktop Bluetooth Low Energy.app/Contents/Resources/app.asar/resources/bundle/
2022-11-30T07:01:07.389Z DEBUG nRFConnect 4.0.0, required by the app is (^3.8.0)
2022-11-30T07:01:07.389Z DEBUG nRFConnect path: /Applications/nRF Connect for Desktop Bluetooth Low Energy.app/Contents/Resources/app.asar
2022-11-30T07:01:07.389Z DEBUG HomeDir: /Users/jession
2022-11-30T07:01:07.389Z DEBUG TmpDir: /var/folders/4p/v8x0m1cd3db0w7cbpf2nzm2h0000gn/T/
2022-11-30T07:01:07.401Z ERROR TypeError: Failed to fetch. Falling back to stored data
2022-11-30T07:05:43.515Z INFO Selected device with s/n E52D335B73B5
2022-11-30T07:05:43.520Z DEBUG Device is in DFU-Bootloader, DFU is defined
2022-11-30T07:05:45.298Z DEBUG Device is in bootloader mode
2022-11-30T07:05:45.299Z DEBUG Device is in bootloader mode
2022-11-30T07:05:45.299Z DEBUG E52D335B73B5 on /dev/tty.usbmodemE52D335B73B51 is now in DFU-Bootloader...
2022-11-30T07:05:45.403Z DEBUG Starting DFU
2022-11-30T07:05:45.408Z INFO Opening serial port for SDFU programming:. 0%
2022-11-30T07:05:45.823Z INFO Opening serial port for SDFU programming:. 100%
2022-11-30T07:05:45.825Z INFO Uploading image through SDFU: 0%
2022-11-30T07:05:46.101Z INFO Uploading image through SDFU: 1%
2022-11-30T07:05:46.125Z INFO Uploading image through SDFU: 2%
2022-11-30T07:05:46.125Z INFO Uploading image through SDFU: 3%
2022-11-30T07:05:46.265Z INFO Uploading image through SDFU: 4%
2022-11-30T07:05:46.266Z INFO Uploading image through SDFU: 5%
2022-11-30T07:05:46.290Z INFO Uploading image through SDFU: 6%
2022-11-30T07:05:46.436Z INFO Uploading image through SDFU: 7%
2022-11-30T07:05:46.436Z INFO Uploading image through SDFU: 8%
2022-11-30T07:05:46.464Z INFO Uploading image through SDFU: 9%
2022-11-30T07:05:46.464Z INFO Uploading image through SDFU: 10%
2022-11-30T07:05:46.608Z INFO Uploading image through SDFU: 11%
2022-11-30T07:05:46.632Z INFO Uploading image through SDFU: 12%
2022-11-30T07:05:46.633Z INFO Uploading image through SDFU: 13%
2022-11-30T07:05:46.773Z INFO Uploading image through SDFU: 14%
2022-11-30T07:05:46.773Z INFO Uploading image through SDFU: 15%
2022-11-30T07:05:46.797Z INFO Uploading image through SDFU: 16%
2022-11-30T07:05:46.938Z INFO Uploading image through SDFU: 17%
2022-11-30T07:05:46.939Z INFO Uploading image through SDFU: 18%
2022-11-30T07:05:46.963Z INFO Uploading image through SDFU: 19%
2022-11-30T07:05:46.963Z INFO Uploading image through SDFU: 20%
2022-11-30T07:05:47.104Z INFO Uploading image through SDFU: 21%
2022-11-30T07:05:47.129Z INFO Uploading image through SDFU: 22%
2022-11-30T07:05:47.129Z INFO Uploading image through SDFU: 23%
2022-11-30T07:05:47.270Z INFO Uploading image through SDFU: 24%
2022-11-30T07:05:47.270Z INFO Uploading image through SDFU: 25%
2022-11-30T07:05:47.294Z INFO Uploading image through SDFU: 26%
2022-11-30T07:05:47.435Z INFO Uploading image through SDFU: 27%
2022-11-30T07:05:47.435Z INFO Uploading image through SDFU: 28%
2022-11-30T07:05:47.459Z INFO Uploading image through SDFU: 29%
2022-11-30T07:05:47.460Z INFO Uploading image through SDFU: 30%
2022-11-30T07:05:47.599Z INFO Uploading image through SDFU: 31%
2022-11-30T07:05:47.624Z INFO Uploading image through SDFU: 32%
2022-11-30T07:05:47.625Z INFO Uploading image through SDFU: 33%
2022-11-30T07:05:47.765Z INFO Uploading image through SDFU: 34%
2022-11-30T07:05:47.790Z INFO Uploading image through SDFU: 35%
2022-11-30T07:05:47.790Z INFO Uploading image through SDFU: 36%
2022-11-30T07:05:47.931Z INFO Uploading image through SDFU: 37%
2022-11-30T07:05:47.931Z INFO Uploading image through SDFU: 38%
2022-11-30T07:05:47.955Z INFO Uploading image through SDFU: 39%
2022-11-30T07:05:48.100Z INFO Uploading image through SDFU: 40%
2022-11-30T07:05:48.100Z INFO Uploading image through SDFU: 41%
2022-11-30T07:05:48.120Z INFO Uploading image through SDFU: 42%
2022-11-30T07:05:48.120Z INFO Uploading image through SDFU: 43%
2022-11-30T07:05:48.261Z INFO Uploading image through SDFU: 44%
2022-11-30T07:05:48.285Z INFO Uploading image through SDFU: 45%
2022-11-30T07:05:48.286Z INFO Uploading image through SDFU: 46%
2022-11-30T07:05:48.426Z INFO Uploading image through SDFU: 47%
2022-11-30T07:05:48.426Z INFO Uploading image through SDFU: 48%
2022-11-30T07:05:48.450Z INFO Uploading image through SDFU: 49%
2022-11-30T07:05:48.591Z INFO Uploading image through SDFU: 50%
2022-11-30T07:05:48.592Z INFO Uploading image through SDFU: 51%
2022-11-30T07:05:48.616Z INFO Uploading image through SDFU: 52%
2022-11-30T07:05:48.616Z INFO Uploading image through SDFU: 53%
2022-11-30T07:05:48.757Z INFO Uploading image through SDFU: 54%
2022-11-30T07:05:48.782Z INFO Uploading image through SDFU: 55%
2022-11-30T07:05:48.782Z INFO Uploading image through SDFU: 56%
2022-11-30T07:05:48.923Z INFO Uploading image through SDFU: 57%
2022-11-30T07:05:48.923Z INFO Uploading image through SDFU: 58%
2022-11-30T07:05:48.947Z INFO Uploading image through SDFU: 59%
2022-11-30T07:05:49.087Z INFO Uploading image through SDFU: 60%
2022-11-30T07:05:49.087Z INFO Uploading image through SDFU: 61%
2022-11-30T07:05:49.087Z INFO Uploading image through SDFU: 62%
2022-11-30T07:05:49.113Z INFO Uploading image through SDFU: 63%
2022-11-30T07:05:49.252Z INFO Uploading image through SDFU: 64%
2022-11-30T07:05:49.277Z INFO Uploading image through SDFU: 65%
2022-11-30T07:05:49.277Z INFO Uploading image through SDFU: 66%
2022-11-30T07:05:49.418Z INFO Uploading image through SDFU: 67%
2022-11-30T07:05:49.418Z INFO Uploading image through SDFU: 68%
2022-11-30T07:05:49.442Z INFO Uploading image through SDFU: 69%
2022-11-30T07:05:49.583Z INFO Uploading image through SDFU: 70%
2022-11-30T07:05:49.583Z INFO Uploading image through SDFU: 71%
2022-11-30T07:05:49.607Z INFO Uploading image through SDFU: 72%
2022-11-30T07:05:49.608Z INFO Uploading image through SDFU: 73%
2022-11-30T07:05:49.749Z INFO Uploading image through SDFU: 74%
2022-11-30T07:05:49.773Z INFO Uploading image through SDFU: 75%
2022-11-30T07:05:49.773Z INFO Uploading image through SDFU: 76%
2022-11-30T07:05:49.914Z INFO Uploading image through SDFU: 77%
2022-11-30T07:05:49.914Z INFO Uploading image through SDFU: 78%
2022-11-30T07:05:49.939Z INFO Uploading image through SDFU: 79%
2022-11-30T07:05:50.079Z INFO Uploading image through SDFU: 80%
2022-11-30T07:05:50.079Z INFO Uploading image through SDFU: 81%
2022-11-30T07:05:50.104Z INFO Uploading image through SDFU: 82%
2022-11-30T07:05:50.104Z INFO Uploading image through SDFU: 83%
2022-11-30T07:05:50.245Z INFO Uploading image through SDFU: 84%
2022-11-30T07:05:50.270Z INFO Uploading image through SDFU: 85%
2022-11-30T07:05:50.270Z INFO Uploading image through SDFU: 86%
2022-11-30T07:05:50.410Z INFO Uploading image through SDFU: 87%
2022-11-30T07:05:50.411Z INFO Uploading image through SDFU: 88%
2022-11-30T07:05:50.435Z INFO Uploading image through SDFU: 89%
2022-11-30T07:05:50.576Z INFO Uploading image through SDFU: 90%
2022-11-30T07:05:50.577Z INFO Uploading image through SDFU: 91%
2022-11-30T07:05:50.601Z INFO Uploading image through SDFU: 92%
2022-11-30T07:05:50.601Z INFO Uploading image through SDFU: 93%
2022-11-30T07:05:50.742Z INFO Uploading image through SDFU: 94%
2022-11-30T07:05:50.766Z INFO Uploading image through SDFU: 95%
2022-11-30T07:05:50.767Z INFO Uploading image through SDFU: 96%
2022-11-30T07:05:50.908Z INFO Uploading image through SDFU: 97%
2022-11-30T07:05:50.908Z INFO Uploading image through SDFU: 98%
2022-11-30T07:05:50.932Z INFO Uploading image through SDFU: 99%
2022-11-30T07:05:51.072Z INFO Uploading image through SDFU: 100%
2022-11-30T07:05:52.054Z INFO Waiting for serial port to be attached: 0%
2022-11-30T07:05:53.188Z INFO Device was attached: 100%
2022-11-30T07:05:53.188Z INFO Opening serial port for SDFU programming:. 0%
2022-11-30T07:05:53.603Z INFO Opening serial port for SDFU programming:. 100%
2022-11-30T07:05:53.605Z INFO Uploading image through SDFU: 0%
2022-11-30T07:05:53.882Z INFO Uploading image through SDFU: 1%
2022-11-30T07:05:53.906Z INFO Uploading image through SDFU: 2%
2022-11-30T07:05:54.052Z INFO Uploading image through SDFU: 3%
2022-11-30T07:05:54.077Z INFO Uploading image through SDFU: 4%
2022-11-30T07:05:54.217Z INFO Uploading image through SDFU: 5%
2022-11-30T07:05:54.245Z INFO Uploading image through SDFU: 6%
2022-11-30T07:05:54.385Z INFO Uploading image through SDFU: 7%
2022-11-30T07:05:54.410Z INFO Uploading image through SDFU: 8%
2022-11-30T07:05:54.550Z INFO Uploading image through SDFU: 9%
2022-11-30T07:05:54.551Z INFO Uploading image through SDFU: 10%
2022-11-30T07:05:54.575Z INFO Uploading image through SDFU: 11%
2022-11-30T07:05:54.715Z INFO Uploading image through SDFU: 12%
2022-11-30T07:05:54.739Z INFO Uploading image through SDFU: 13%
2022-11-30T07:05:54.880Z INFO Uploading image through SDFU: 14%
2022-11-30T07:05:54.904Z INFO Uploading image through SDFU: 15%
2022-11-30T07:05:55.044Z INFO Uploading image through SDFU: 16%
2022-11-30T07:05:55.069Z INFO Uploading image through SDFU: 17%
2022-11-30T07:05:55.209Z INFO Uploading image through SDFU: 18%
2022-11-30T07:05:55.233Z INFO Uploading image through SDFU: 19%
2022-11-30T07:05:55.234Z INFO Uploading image through SDFU: 20%
2022-11-30T07:05:55.374Z INFO Uploading image through SDFU: 21%
2022-11-30T07:05:55.399Z INFO Uploading image through SDFU: 22%
2022-11-30T07:05:55.539Z INFO Uploading image through SDFU: 23%
2022-11-30T07:05:55.564Z INFO Uploading image through SDFU: 24%
2022-11-30T07:05:55.704Z INFO Uploading image through SDFU: 25%
2022-11-30T07:05:55.728Z INFO Uploading image through SDFU: 26%
2022-11-30T07:05:55.869Z INFO Uploading image through SDFU: 27%
2022-11-30T07:05:55.893Z INFO Uploading image through SDFU: 28%
2022-11-30T07:05:56.033Z INFO Uploading image through SDFU: 29%
2022-11-30T07:05:56.034Z INFO Uploading image through SDFU: 30%
2022-11-30T07:05:56.058Z INFO Uploading image through SDFU: 31%
2022-11-30T07:05:56.198Z INFO Uploading image through SDFU: 32%
2022-11-30T07:05:56.223Z INFO Uploading image through SDFU: 33%
2022-11-30T07:05:56.364Z INFO Uploading image through SDFU: 34%
2022-11-30T07:05:56.389Z INFO Uploading image through SDFU: 35%
2022-11-30T07:05:56.529Z INFO Uploading image through SDFU: 36%
2022-11-30T07:05:56.554Z INFO Uploading image through SDFU: 37%
2022-11-30T07:05:56.695Z INFO Uploading image through SDFU: 38%
2022-11-30T07:05:56.719Z INFO Uploading image through SDFU: 39%
2022-11-30T07:05:56.719Z INFO Uploading image through SDFU: 40%
2022-11-30T07:05:56.860Z INFO Uploading image through SDFU: 41%
2022-11-30T07:05:56.885Z INFO Uploading image through SDFU: 42%
2022-11-30T07:05:57.026Z INFO Uploading image through SDFU: 43%
2022-11-30T07:05:57.050Z INFO Uploading image through SDFU: 44%
2022-11-30T07:05:57.191Z INFO Uploading image through SDFU: 45%
2022-11-30T07:05:57.216Z INFO Uploading image through SDFU: 46%
2022-11-30T07:05:57.356Z INFO Uploading image through SDFU: 47%
2022-11-30T07:05:57.381Z INFO Uploading image through SDFU: 48%
2022-11-30T07:05:57.522Z INFO Uploading image through SDFU: 49%
2022-11-30T07:05:57.523Z INFO Uploading image through SDFU: 50%
2022-11-30T07:05:57.547Z INFO Uploading image through SDFU: 51%
2022-11-30T07:05:57.687Z INFO Uploading image through SDFU: 52%
2022-11-30T07:05:57.712Z INFO Uploading image through SDFU: 53%
2022-11-30T07:05:57.853Z INFO Uploading image through SDFU: 54%
2022-11-30T07:05:57.878Z INFO Uploading image through SDFU: 55%
2022-11-30T07:05:58.019Z INFO Uploading image through SDFU: 56%
2022-11-30T07:05:58.044Z INFO Uploading image through SDFU: 57%
2022-11-30T07:05:58.184Z INFO Uploading image through SDFU: 58%
2022-11-30T07:05:58.208Z INFO Uploading image through SDFU: 59%
2022-11-30T07:05:58.209Z INFO Uploading image through SDFU: 60%
2022-11-30T07:05:58.349Z INFO Uploading image through SDFU: 61%
2022-11-30T07:05:58.373Z INFO Uploading image through SDFU: 62%
2022-11-30T07:05:58.513Z INFO Uploading image through SDFU: 63%
2022-11-30T07:05:58.538Z INFO Uploading image through SDFU: 64%
2022-11-30T07:05:58.678Z INFO Uploading image through SDFU: 65%
2022-11-30T07:05:58.702Z INFO Uploading image through SDFU: 66%
2022-11-30T07:05:58.842Z INFO Uploading image through SDFU: 67%
2022-11-30T07:05:58.867Z INFO Uploading image through SDFU: 68%
2022-11-30T07:05:59.007Z INFO Uploading image through SDFU: 69%
2022-11-30T07:05:59.007Z INFO Uploading image through SDFU: 70%
2022-11-30T07:05:59.032Z INFO Uploading image through SDFU: 71%
2022-11-30T07:05:59.172Z INFO Uploading image through SDFU: 72%
2022-11-30T07:05:59.196Z INFO Uploading image through SDFU: 73%
2022-11-30T07:05:59.336Z INFO Uploading image through SDFU: 74%
2022-11-30T07:05:59.361Z INFO Uploading image through SDFU: 75%
2022-11-30T07:05:59.501Z INFO Uploading image through SDFU: 76%
2022-11-30T07:05:59.526Z INFO Uploading image through SDFU: 77%
2022-11-30T07:05:59.666Z INFO Uploading image through SDFU: 78%
2022-11-30T07:05:59.690Z INFO Uploading image through SDFU: 79%
2022-11-30T07:05:59.830Z INFO Uploading image through SDFU: 80%
2022-11-30T07:05:59.830Z INFO Uploading image through SDFU: 81%
2022-11-30T07:05:59.855Z INFO Uploading image through SDFU: 82%
2022-11-30T07:05:59.995Z INFO Uploading image through SDFU: 83%
2022-11-30T07:06:00.019Z INFO Uploading image through SDFU: 84%
2022-11-30T07:06:00.159Z INFO Uploading image through SDFU: 85%
2022-11-30T07:06:00.184Z INFO Uploading image through SDFU: 86%
2022-11-30T07:06:00.324Z INFO Uploading image through SDFU: 87%
2022-11-30T07:06:00.324Z INFO Uploading image through SDFU: 88%
2022-11-30T07:06:00.489Z INFO Uploading image through SDFU: 89%
2022-11-30T07:06:00.513Z INFO Uploading image through SDFU: 90%
2022-11-30T07:06:00.513Z INFO Uploading image through SDFU: 91%
2022-11-30T07:06:00.653Z INFO Uploading image through SDFU: 92%
2022-11-30T07:06:00.678Z INFO Uploading image through SDFU: 93%
2022-11-30T07:06:00.818Z INFO Uploading image through SDFU: 94%
2022-11-30T07:06:00.843Z INFO Uploading image through SDFU: 95%
2022-11-30T07:06:00.983Z INFO Uploading image through SDFU: 96%
2022-11-30T07:06:01.007Z INFO Uploading image through SDFU: 97%
2022-11-30T07:06:01.148Z INFO Uploading image through SDFU: 98%
2022-11-30T07:06:01.172Z INFO Uploading image through SDFU: 99%
2022-11-30T07:06:01.313Z INFO Uploading image through SDFU: 100%
2022-11-30T07:06:02.697Z INFO All dfu images have been written to the target device
2022-11-30T07:06:02.697Z DEBUG DFU completed successfully!
2022-11-30T07:06:02.697Z DEBUG Will wait for device E52D335B73B5
2022-11-30T07:06:12.710Z DEBUG Timeout when waiting for attachment of device with serial number E52D335B73B5
2022-11-30T07:06:12.711Z DEBUG DFU failed: Timeout while waiting for device E52D335B73B5 to be attached and enumerated Error: Timeout while waiting for device E52D335B73B5 to be attached and enumerated
2022-11-30T07:06:12.714Z ERROR Error while setting up device E52D335B73B5: Error: Timeout while waiting for device E52D335B73B5 to be attached and enumerated
2022-11-30T07:06:12.716Z INFO Device closed.
How can I solve this problem?
