Visual Code stuck after Windows 11 update

[Steve Jordi]

Hi,

Just updated my Windows 11 Pro to the latest (Wed March 1st, 2023) version 22H2 build 22621.1344

Since then, when launching VisualStudioCode (1.76.0) and clicking the nRF Connect button, it's stuck with horizontal blue lines finding for elements (screenshot1)

The left panels never land on anything anymore. 

Update nRF Connect Desktop to version 4.0.0 afterwards, didn't really make any difference.
Plugins seems all ok in VSCode (screenshot2) and the nRF Welcome screen is not even displayed anymore...

I know it's that Windows 11 update as this is a VM and if I revert to the snapshot before the Windows 11 upgrade, everything's fine.

Any idea why or facing the same problem?
Thanks for any clue. I'm now stuck in my development as nothing works anymore.

Steve

screnshot1

Screenshot2

[Steve Jordi]

I am going to try to fully reinstall the nRF SDK tonight to see whether this changes anything.  In my case, the VSCode update happened while the plugin was already loaded. Maybe if I re-install it, it will fix things.

[Steve Jordi]

I have fully uninstalled SDK2.1.1, installed 2.3.0 and it still doesn't work with VSCode 1.76
I have a popup

The troubleshooting link ends up on a 404

But then I checked the parameters for the plugin and hey all point to 2.1.1 instead of 2.3.0

I uninstalled the plugin then nRF Desktop told me I had to install the missing plugin, which it did (from v2.3.0) but the config still shows 2.1.1 and some missing fields. I don't know how to configure them to see whether VSCode takes them into account.

Fully uninstall all SDK and removed the extension from VSCode and reinstalled 2.3.0, fixed all paths to 2.3.0 but still doesn't work. I'll fully reinstall everything in a clean base Win11Pro VM to see if this works better.

Here are the parameters for the plugin config (example is 2.1.2

[Priyanka]

Hi Steve,

Do you still face the loading issue? If not, could you get the Support Information?

-Priyanka

[Steve Jordi]

The problem is that I can't access this menu since the plugin doesn't load at all...
Any other way to have the support info?

For your info, I fully reinstalled VSCode + nRF tools, etc... to a new clean Windows11 Pro VM, everything to the latest version (Win11 + VSCode) and everything's fine.

[Priyanka]

You could try pressing "Ctrl+Shfit+P"

This will take you to the command palette and you can select "Generate Support Information".

[Steve Jordi]

Ok I was able to locate it and click on it, but it seems that nothing happens... Is it generated and automatically stored somewhere so I could fetch the generated file?

[Priyanka]

It should appear in the "Output" window as shown below:

[Steve Jordi]

Yes, but unfortunately I can't access the Welcome screen so I don't have those sections.
If I display the extension configuration, the only thing I get is a subset of the terminal/outpout, etc... and it says
Unable to resolve configuration with compilerPath: "C:\ncs\toolchains\v2.1.2\opt\zephyr-sdk\arm-zephyr-eabi\bin\arm-zephyr-eabi-gcc.exe"

The Generate Support Information command doesn't populate this field.

[Priyanka]

Hi Steve,

I guess you are looking at the wrong output. Please change the output window to "nRF Connect"

It would also help to get the Developer Tools details too. Please check and attach those as well: