nRF Connect for Desktop v5.0.2, programmer v4.4.1, rust-panic on startup

[gmn]

I recently purchased an nrf52840 dongle.

In nRF Connect for Desktop (v5.0.2) and with or without the device attached, Programmer (v4.4.1) starts with a rust-panic error:

10:09:46.533	thread '<unnamed>' panicked at src\usb-lister-rs\src\windows.rs:1160:5: assertion `left == right` failed left: 14 right: 68 note: run with `RUST_BACKTRACE=1` environment variable to display a backtrace
10:09:46.533	thread '<unnamed>' panicked at library\panic_unwind\src\seh.rs:290:8: Rust panics cannot be copied stack backtrace:
10:09:46.536	0: 0x7ffd4a7ddbfd - <unknown> 1: 0x7ffd4a7d3e29 - <unknown> 2: 0x7ffd4a7dc361 - <unknown> 3: 0x7ffd4a7dd9d6 - <unknown> 4: 0x7ffd4a7df3c8 - <unknown> 5: 0x7ffd4a7df076 - <unknown> 6: 0x7ffd4a7df8f8 - <unknown>
10:09:46.537	7: 0x7ffd4a7df779 - <unknown> 8: 0x7ffd4a7de2ef - <unknown> 9: 0x7ffd4a7df468 - <unknown> 10: 0x7ffd4a94a874 - nrfdl_wait_timed_async_task_complete 11: 0x7ffd4a7fae6c - <unknown>
10:09:46.542	12: 0x7ffdbfe422b1 - <unknown> 13:
10:09:46.542	0x7ffdbfe42008 - <unknown> 14: 0x7ffdbfe42529 - __ExceptionPtrCurrentException 15: 0x7ffd4a952e6f - nrfdl_wait_timed_async_task_complete
10:09:46.543	16: 0x7ffdbfed4160 - _CxxFrameHandler4 17
10:09:46.544	: 0x7ffdbfed2572 - <unknown>
10:09:46.548	18: 0x7ffde57f4a26 - RtlCaptureContext2 19: 0x7ffd4a90c6cf - <unknown>
10:09:46.548	20: 0x7ffd4a8ea1c3 - <unknown> 21: 0x7ffd4a90d382 - <unknown> 22: 0x7ffd4a910953 - <unknown> 23: 0x7ffd4a8eaad4 - <unknown> 24: 0x7ffd4a8e9588 - <unknown> 25: 0x7ffdbfe52ab9 - Concurrency::details::_Schedule_chore
10:09:46.548	26: 0x7ffde57b289a - RtlHashUnicodeString 27: 0x7ffde5785e66 - RtlClearThreadWorkOnBehalfTicket
10:09:46.550	28: 0x7ffde435257d - BaseThreadInitThunk 29: 0x7ffde57aaf28 - RtlUserThreadStart
10:09:46.551	thread '<unnamed>' panicked at library\panic_unwind\src\seh.rs:290:8: Rust panics cannot be copied stack backtrace: 0: 0x7ffd4a7ddbfd - <unknown> 1: 0x7ffd4a7d3e29 - <unknown> 2: 0x7ffd4a7dc361 - <unknown> 3: 0x7ffd4a7dd9d6 - <unknown> 4: 0x7ffd4a7df3c8 - <unknown> 5: 0x7ffd4a7df076 - <unknown> 6: 0x7ffd4a7df8f8 - <unknown> 7: 0x7ffd4a7df779 -
10:09:46.551	<unknown> 8: 0x7ffd4a7de2ef - <unknown> 9: 0x7ffd4a7df468 - <unknown> 10: 0x7ffd4a94a874 - nrfdl_wait_timed_async_task_complete 11: 0x7ffd4a7fae6c - <unknown> 12: 0x7ffdbfe422b1 - <unknown> 13: 0x7ffdbfe92add - std::basic_ostream<unsigned short,std::char_traits<unsigned short> >::write 14:
10:09:46.551	0x7ffdbfed4160 - _CxxFrameHandler4 15: 0x7ffdbfed2572 - <unknown> 16: 0x7ffde57f4a26 - RtlCaptureContext2 17: 0x7ffdbfe42008 - <unknown> 18: 0x7ffdbfe42529 - __ExceptionPtrCurrentException 19: 0x7ffd4a952e6f - nrfdl_wait_timed_async_task_complete 20: 0x7ffdbfed4160 - _CxxFrameHandler4 21: 0x7ffdbfed2572 - <unknown> 22: 0x7ffde57f4a26 - RtlCaptureContext2 23: 0x7ffd4a90c6cf - <unknown>
10:09:46.551	24: 0x7ffd4a8ea1c3 - <unknown> 25: 0x7ffd4a90d382 - <unknown> 26: 0x7ffd4a910953 - <unknown> 27: 0x7ffd4a8eaad4 - <unknown> 28: 0x7ffd4a8e9588 - <unknown> 29: 0x7ffdbfe52ab9 - Concurrency::details::_Schedule_chore 30: 0x7ffde57b289a - RtlHashUnicodeString 31: 0x
10:09:46.551	7ffde5785e66 - RtlClearThreadWorkOnBehalfTicket 32: 0x7ffde435257d - BaseThreadInitThunk 33: 0x7ffde57aaf28 - RtlUserThreadStart fatal runtime error: Rust panics must be rethrown
10:09:46.701	Error: Subprocess C:\Users\by_co\AppData\Roaming\nrfconnect\nrfutil-sandboxes\device\2.5.0\bin\nrfutil-device.exe failed with unexpected exit code Some(-1073740791)
10:09:46.706	Using nrfutil-device version: 2.5.0
10:09:46.706	Using nrf-device-lib version: 0.17.26

This is on a w11 system.  j-link j-tag-load, rtt client, remote server, etc with v7.98b are installed. I'm not seeing python errors, but for what it's worth, v3.11 is installed. Any ideas what I have missed installing or what paths need to be updated?

Thank you!

[gmn]

yes, done yesterday.

[Simonr]

Hi

Try running nrfutil install device=2.6.0 --force to force upgrade the nrfutil device version to 2.6.0 and see if that helps at all.

Best regards,

Simon

[gmn]

Simonr can the developers reproduce the error?  Any idea if it's actively being looked into yet?  Thanks!

[Simonr]

Yes, it is actively being looked into. We know about it and is looking into fixing it by releasing new app versions running on this new CLI version. They've provided a workaround that will work as well here (in case force updating nrfutil didn't work):

• Close nRF Connect for Desktop
• Set these environment variables:
  export NRF_OVERRIDE_NRFUTIL_SETTINGS=true
  export NRF_OVERRIDE_VERSION_DEVICE=2.6.1
• When updating to v2.6.1 of nRFUTIL device, you also need at least v7.94i of the J-Link drivers.
• Start nRF Connect for Desktop from the terminal having these environment variable

All apps will now use nrfutil device v2.6.1 and should work as expected.

Best regards,

Simon

[gmn]

Simonr - hey, baby steps, things are moving in the right direction!

1) no rust-panic and desktop is detecting nrfutil-device version 2.6.1.  woohoo!

2) The dongle is attached and in bootloader mode (1hz red led), but is not detected.  I tried programmer, quick-start, board-configurator, and bluetooth-low-energy all with no luck.

3) desktop seems to have an issue with jlink_v8.10a installed and it is expecting jlink_v7.94i

Question:  how to set the jlink version that desktop is expecting?

Here is summary from the terminal session:

// forced install:
C:\Users\me\Downloads\nrf-dongle>nrfutil.exe install device=2.6.0 --force
nrfutil-device already installed
Uninstalled nrfutil-device
[00:00:06] ###### 100% [Install packages] Install packages
C:\Users\me\Downloads\nrf-dongle>

// set the required environment variables:
C:\Users\me\Downloads\nrf-dongle>set NRF_OVERRIDE_NRFUTIL_SETTINGS=true
C:\Users\me\Downloads\nrf-dongle>set NRF_OVERRIDE_VERSION_DEVICE=2.6.1

// move to the .exe location
C:\Users\me\Downloads\nrf-dongle>cd "C:\Users\Gary\AppData\Local\Programs\nrfconnect\"
C:\Users\me\AppData\Local\Programs\nrfconnect>"nRF Connect for Desktop.exe"

//Programmer:
16:29:12.112	Initialising nrfutil module: device
16:29:13.993	Using nrfutil-device core version: 7.13.0
16:29:14.806	Using nrfutil-device version: 2.6.1
16:29:14.806	Using nrf-device-lib version: 0.17.33
16:29:14.806	Using nrfjprog DLL version: 10.24.2
16:29:14.806	Using JLink version: JLink_V8.10a
16:29:14.807	Installed JLink version does not match the expected version (JLink_V7.94i)

Here is the programmer output:

16:35:32.558	Initialising nrfutil module: device
16:35:34.526	Using nrfutil-device core version: 7.13.0
16:35:35.344	Using nrfutil-device version: 2.6.1    <<<<==== woohoo!
16:35:35.345	Using nrf-device-lib version: 0.17.33
16:35:35.345	Using nrfjprog DLL version: 10.24.2
16:35:35.345	Using JLink version: JLink_V8.10a
16:35:35.345	Installed JLink version does not match the expected version (JLink_V7.94i)

I setup for dual boot with linux on this box and installed Debian 12.  Debian 12 also does not see the device, it does not have a rust-panic, and it also complains about the jlink version mismatch.  I -think- this will be a good testing setup because same hardware approaching from different OS.  Note this is not a linux VM, it is a whole dual boot setup.

Thank you for the help!  Now let's figure out why the device is not being detected.  I picked up parts and I think I can add a jtag header to this dongle if that would be helpful.

Gary