The SIM activation will never finish

[Ken Takahashi]

I followed the “Getting started with nRF9160 DK” page (docs.nordicsemi.com/.../nrf9160_gs.html) to activate my iBASIS, However, the process is still not finished with “Activate SIM Card”.

Select Quick Start in “nRF Connect for Desktop”.
Select “Asset Tracking” in “Select an application to program”.
Install Modem core Firmware v1.3.6, Application core Asset Tracker v2.
The message “Verification successful” is displayed.
Then, connect to nRF Cloud and start SIM activation.

For reference, if you enter “AT+CSQ” using AT commands, you will get +CSQ:99,99 back. Can't it be used with Japanese LTE?

[Priyanka]

Hi Ken,

I have reported this to the Cloud team and will get back to you as soon as I get a response.

Regards,

Priyanka

[Tuomas P]

The iBasis works in Japan on LTE-M. See https://ibasis.com/solutions/iot-connectivity/network-coverage/

Does the nRF Cloud SIM activation indicate that the activation was successful?

Do you have the correct SIM in the device, the activated one?

Please note that the "AT+CSQ" is G2 and G3 networks. For example in my test device, the cloud connection is working, the "AT+CSQ" gives the "99,99" indicating that there is no signal. 

If you keep the serial terminal open to see traces from the Asset Tracker v2 app, what does those traces say?

Are you connecting to nRF Cloud or your own service? If you are trying to connect to the nRF CLoud, did you "add Device" to your account? 

[Dustin Huff]

In Japan, the iBasis is compatible with LTE-M. See https://ibasis.com/solutions/network-coverage/iot-connectivity/ watermelon game

Does the successful activation of the nRF Cloud SIM mean that the activation was completed?

[Ken Takahashi]

Hi Tuomas, 

Thanks for your advice.

I just retry to continue the Exercise 1 on academy.nordicsemi.com/.../

But, i still cannot do "6. Activate the SIM card."

Then , it display below messages on Serial Terminal console:

[00:11:51.928,466] <wrn> location: Current cell ID not valid
[00:11:51.928,466] <wrn> location: No cellular neighbor cells or Wi-Fi access points found
[00:11:51.928,527] <err> location: Location acquisition failed and fallbacks are also done
[00:11:51.928,558] <wrn> location_module: Getting location failed

I am following the instructions in Exercise 1.
However, it seems that the actual display differs from the web instructions:

https://academy.nordicsemi.com/courses/cellular-iot-fundamentals/lessons/lesson-1-cellular-fundamentals/topic/lesson-1-exercise-1/.

Actual Display:

[Ken Takahashi]

Probably, the activation is not yet complete.