NRF Connect 2.6.0 white screen on linux

[Florian Zierer]

NRF Connect displays only a white screen after some time.

I can connect to my nrf51DK with the ble or the PPK app, but after some seconds (changes between 1-20) only a white screen is displayed.

If I start the DevTools (ctrl+shift+I) it says "DevTools was disconnected from the page".

I can do a reload (ctrl+r) and everything looks ok, but can't connect to the board. I have to unplug it and connect it again.

What could be the reason for this behaviour? nrfconnect 2.3.0 did not have this issue.

[Kenneth]

We are not aware of anything, I will report it internally. Let me know if you have any new findings.

Best regards,
Kenneth

[Florian Zierer]

Just for you to know. I tried to use the PPK on a windows 10 PC and had the white screen error also on windows now once.

[Kenneth]

I will check.

[Kenneth]

They have identified the issue, however there is no new release planned at the moment, so this might take a while. I guess it will depend on the impact for you whether a fix-release is necessary sooner rather than later. 

Best regards,
Kenneth

[Fredrik]

I rely quite heavily on the tools in nRF Connect, so a "sooner rather than later" fix would be appreciated. Can you share what the issue is? Is there anything I can do to mitigate it?

I don't mind building from source, but I can't see that any patch has been made to the nRF Connect or PPK repositories.

[Kenneth]

From my understanding it's an issue in the "core", so fix and testing require more work. There is some good news though, a fix will be prioritized, so hopefully within a very few weeks there will be a release ready.

Sorry for the delay,

Kenneth

[Fredrik]

Sounds good, thanks for your help Kenneth.

[Kenneth]

A fix release of nRF Connect for Desktop is available! It includes a fix for the PPK White Screen issue. 

https://github.com/NordicSemiconductor/pc-nrfconnect-core/releases/tag/v2.6.2

[Fredrik]

Great, fix seems to work on my end.