Unable to start head Topology Monitor

[RyanP]

Hi

I have tried to run the thread topology monitor. Each attempt ends in this log message "Error - No response from Thread CLI device.".The COM-port has been chosen a  dongle is available in the USB port. The software has been unpacked from nRFTTMwin32x6401201alpha.zip and execute out the unpacked folder.

Please let me know what is missing.

[Hung Bui]

Hi Ryan, 

How did you program the dongle  ? Which dongle did you use ? 
As far as I know the TTM tool is only supporting nRF52840 development kit, not the dongle (yet) . Please follow the documentation here. 

[RyanP]

Hi Hung

[Hung Bui]

Hi again Ryan, 

I'm sorry but I was just testing and found that actually it's possible to run the TTM with the nRF52840 dongle (PCA10059). 

You just need to flash the \Thread_ZigbeeSDKv2.0\examples\thread\cli\usb_bootloader example into the PCA10059 and make sure the USB driver for it is installed correctly (you have a new COM Port ) and you can use TTM to open that COM Port to join thread network. You can use the precompiled hex in that folder. 

To flash the firmware to the dongle you would need to use the nRFConnect -> Programmer app and put the dongle into bootloader mode (the LED breathing Red).

Note that the COM Port it created should be different from the COM Port that the dongle creates when in DFU mode. 

If windows couldn't install the COM port, you may want to point Windows to the CDC driver at \SDKv15.2\examples\usb_drivers

[RyanP]

Hung,
This is indeed good. I now have my TTM running and I am able to monitor the system. :-)
Thank you very much
Regards

Ryan Pedersen

[RyanP]

Hung,
I am running the TTM but am facing a message that I do understand. In the log I see this "Error - polling not possible due to incorrect state." It is not possible to see the origin of the error, is it in the TTM? Does one of the nodes cause this, then which one is it?
Can I enable debug or more logging?
Is v0.12.0-1.alpha the most recent TTM?

[Hung Bui]

Hi Ryan, 

Could you take a screenshot when the issue happens. What happened after that log appeared ? How often do you see the error ? 

[RyanP]

This is what it looks like

15:36:49.114

Error - polling not possible due to incorrect state.

15:36:51.167

Link between node (0,0) and node (0,0) has been removed

15:37:03.116

Error - polling not possible due to incorrect state.

15:37:05.163

Link between node (0,0) and node (0,0) has been removed

15:37:17.113

Error - polling not possible due to incorrect state.

15:37:19.200

Link between node (0,0) and node (0,0) has been removed

15:37:31.109

Error - polling not possible due to incorrect state.

As I see it does this restrict my access to the network and because of that the displayed topology is not correct

[Hung Bui]

Hi Ryan, 

I'm sorry for late response. Could you explain how often do you see this error ? It happened on any setup or in particular setup you have ?

It looks like the dongle was not in any network when the issue occurred. 

[RyanP]

Hi Hung
This happens all the time. I have one network, i.e. I am doing the verification of this network that is under development. I have one gateway and 7 nodes which all can act as routers. I do not know which of the network elements that is accessed is reported in an incorrect state - more debug information would be very helpful.
This is what I have in TTM

All 7 nodes are connected to the GW and transferring information, unfortunately that is not what I see.