Unable to start head Topology Monitor

[RyanP]

Hi

I have tried to run the thread topology monitor. Each attempt ends in this log message "Error - No response from Thread CLI device.".The COM-port has been chosen a  dongle is available in the USB port. The software has been unpacked from nRFTTMwin32x6401201alpha.zip and execute out the unpacked folder.

Please let me know what is missing.

[Hung Bui]

Hi Ryan, 

How did you program the dongle  ? Which dongle did you use ? 
As far as I know the TTM tool is only supporting nRF52840 development kit, not the dongle (yet) . Please follow the documentation here. 

[RyanP]

Hi Hung

[RyanP]

Hung,
This is indeed good. I now have my TTM running and I am able to monitor the system. :-)
Thank you very much
Regards

Ryan Pedersen

[RyanP]

Hung,
I am running the TTM but am facing a message that I do understand. In the log I see this "Error - polling not possible due to incorrect state." It is not possible to see the origin of the error, is it in the TTM? Does one of the nodes cause this, then which one is it?
Can I enable debug or more logging?
Is v0.12.0-1.alpha the most recent TTM?

[Hung Bui]

Hi Ryan, 

Could you take a screenshot when the issue happens. What happened after that log appeared ? How often do you see the error ? 

[RyanP]

This is what it looks like

15:36:49.114

Error - polling not possible due to incorrect state.

15:36:51.167

Link between node (0,0) and node (0,0) has been removed

15:37:03.116

Error - polling not possible due to incorrect state.

15:37:05.163

Link between node (0,0) and node (0,0) has been removed

15:37:17.113

Error - polling not possible due to incorrect state.

15:37:19.200

Link between node (0,0) and node (0,0) has been removed

15:37:31.109

Error - polling not possible due to incorrect state.

As I see it does this restrict my access to the network and because of that the displayed topology is not correct

[Hung Bui]

Hi Ryan, 

I'm sorry for late response. Could you explain how often do you see this error ? It happened on any setup or in particular setup you have ?

It looks like the dongle was not in any network when the issue occurred. 

[RyanP]

Hi Hung
This happens all the time. I have one network, i.e. I am doing the verification of this network that is under development. I have one gateway and 7 nodes which all can act as routers. I do not know which of the network elements that is accessed is reported in an incorrect state - more debug information would be very helpful.
This is what I have in TTM

All 7 nodes are connected to the GW and transferring information, unfortunately that is not what I see.