nRF52840 Dongle Windows 10 driver

[Hu Lao]

Hi,

I'm using a nRF52840 Dongle with connectivity_4.1.1 in my workstation without problems. 

Recently, I deploy my custom application (using the dongle) to a new Windows 10 machine and the default drivers does not allow me to use the dongle. 

Please, may I know if there is a distribution for the driver (see picture below) without installing nRF Connect Desktop? 

Thanks

[Karl Ylvisaker]

Hello again,

I am terribly sorry for my late reply to this - I have been out of office for some time now.

Hu Lao said:

I tried to use the suggested driver but so far, the installation did not pass. 

By this, do you mean that updating the CDC ACM driver with the one supplied in SDK/examples/usb_drivers did not succeed?
If this is correct, how did it fail?

I see the issues you are experiencing in the VM's, but I also notice that you are downloading the master branch from the github.
Please always download a tagged release from the repositories, and not the master branch.

I was also under the impression that you would not like to download nRF Connect, but instead only wanted to include the CDC ACM driver in the deployment procedure - have I understood this correctly?

Again, I am terribly sorry for the long delay in answering.
I look forward to resolving this issue together!

Best regards,
Karl

[GeronimoDelsys]

Hello,

I am having this exact issue. I need a new Windows 10 environment (without nRF Connect downloaded) to recognize the connectivity dongle as nRF Connect USB CDC ACM. Right now if I plug in the dongle to this new environment, device manager shows the dongle as Other -> nrf52 connectivity and nothing on Ports (COM & LPT). I noticed the Hu Lao's very detailed inquery was not properly answered in this thread, would anyone be able to update us on how to install the CDC ACM driver on a new windows 10 machine without downloading nRF Connect? Thank you!

-Alex

[Karl Ylvisaker]

Hello Alex,

Sorry for my late reply.

GeronimoDelsys said:

I noticed the Hu Lao's very detailed inquery was not properly answered in this thread, would anyone be able to update us on how to install the CDC ACM driver on a new windows 10 machine without downloading nRF Connect?

Have you completed the 4th step of the Testing section of the USB CDC example from nRF5 SDK?
It explains how to install the CDC ACM driver on a new windows machine, without downloading nRF Connect.

Are you doing the exact procedure as shown by Lu Hao in the included videos? If so, I would like to mention that the driver installation clearly states that the installation failed.
Furthermore, I can not recommend to download the master branch of the github repositories - you should always, exclusively download tagged releases.

Looking forward to resolve this issue together!

Best regards,
Karl

[GeronimoDelsys]

HI Karl,

Thanks for getting back to me. I am using Windows 10, and step 4 in that link is for installing the driver with Windows 7. Fortunately, I was able to figure out how to install the drivers on my machine. The pc-nrfconnect-launcher repo has an exe for downloading the drivers (build/drivers/nrfconnect-driver-installer.exe). I set up my installer to run that exe automatically, and it worked well! Thanks for the help!

-Alex

[Karl Ylvisaker]

Hello again Alex,

GeronimoDelsys said:

Thanks for getting back to me.

No problem at all, I am happy to help!

GeronimoDelsys said:

Fortunately, I was able to figure out how to install the drivers on my machine. The pc-nrfconnect-launcher repo has an exe for downloading the drivers (build/drivers/nrfconnect-driver-installer.exe). I set up my installer to run that exe automatically, and it worked well! Thanks for the help!

I am glad to hear that you were able to resolve the issue, and that it is now functioning as expected. Great!

Please do not hesitate to open a new ticket on the forum if you should encounter any issues or questions in the future.

Good luck with your development!

Best regards,
Karl