nRF 52832 Configuration Problems with nRFgo Studio

[polimarte]

Hi and thanks in advance for help!

I have purchased an nRF52832 DK and the nRF52832. I'm a newbie to embedded systems, and nordic products. I just started to understand things on the nRF52 sdk and documentation online. 

I have problems in the configuration of nRFgo Studio and the communication of the DK with my sparkfun breakout of nRF52832. After several tips taken form this blog and on the web i tried to install the latest version of the Jlink Segger and the one of the Command-line-tools. Than i installed the NFgo Studio. The error was "make sure nrfjprog is installed". I tried different installation orders but nothing changed.

So I tried to first install the Studio and than upgrade the segger jlink with the latest version( V682c). Now the device is detected but when i erase all the error showed is "unable to find or open the jlinkarm dll". I'm running out of ideas, can you help me guys?

[polimarte]

Thanks, I would like to use nRF go studio because I need to handle ant modules.  The  connect seems to me useful to manage low energy Bluetooth, right? 

[Karl Ylvisaker]

I understand, thanks for the explanation.
Will you be doing BLE and ANT, or just ANT?

polimarte said:

The  connect seems to me useful to manage low energy Bluetooth, right? 

Yes, the nRF Connect does unfortunately not have any ANT modules yet.

Than i installed the NFgo Studio. The error was "make sure nrfjprog is installed". I tried different installation orders but nothing changed.

Going back to your original ticket: what do you see when you write the command : ' nrfjprog -v ' in a windows command prompt, what does it output?
We will need to make sure that nrfjprog is properly installed before we can proceed with the installation troubleshooting.

Looking forward to resolving this issue together!

Best regards,
Karl

[Karl Ylvisaker]

Hello Polimarte,

polimarte said:

It seems ok, also nRFgo Studio detect correclty the DK.

By this, do you mean that the issue with nRF Go Studio is resolved?
- Are you now able to erase the boards, using nrfjprog / nRF Go Studio?
Or are you just clarifying that the device manager picture looks normal, and you are still seeing the "unable to find or open the jlinkarm dll" error in nRF Go Studio?

Best regards,
Karl 

[polimarte]

Yes exactly the device manager looks correct and also on the Studio i can see the DK detected, but i have still the error that you cited when i try to erase the boards. What i can do to solve that? 

Thanks, 

polimarte

[Karl Ylvisaker]

Hello again Polimarte,

polimarte said:

Yes exactly the device manager looks correct and also on the Studio i can see the DK detected, but i have still the error that you cited when i try to erase the boards. What i can do to solve that? 

Thank you for confirming this.

Could you verify / attempt the following solutions:

- Could you ensure that the connection is correct and non-faulty? I have heard from colleagues that this error can occur if the SWD lines are faulty.
- Could you ensure that the breakout board is powered through the SWD?
- Could you run the JLinkDLLUpdater located in /Program files (x86)/SEGGER/Jlink/?

I assumed that you are using the debugger on the nRF52 DK to program and debug the SparkFun breakout board. Is this correct?

I look forward to resolving this situation together!

Best regards,
Karl

[polimarte]

I resolved my issue. Yes, i use the DK to program the board.I thought that was a software problem but I have connected in a wrong way the breakout to the DK (1-NF and C-2). Now it is all working fine. 

Thanks for the time to me dedicated,

polimarte

[Karl Ylvisaker]

Hello Polimarte,

polimarte said:

I resolved my issue. Yes, i use the DK to program the board.I thought that was a software problem but I have connected in a wrong way the breakout to the DK (1-NF and C-2). Now it is all working fine. 

I am glad to hear that we were able to identify and resolve your issue, and that all now is working as expected.

polimarte said:

Thanks for the time to me dedicated,

It is no problem at all, I am happy to help!

Please do not hesitate to open a new ticket in the future if you should encounter any other issues or questions.

Good luck with your development!

Best regards,
Karl