GPS not working on Thing 91 in the UK - URGENT

[Asif09]

Hi,

I have bought a Thingy 91 and have connected to the nRF cloud etc. and I am getting the sensor data OK.

The GPS is still not working, I have followed the instructions and it says waiting for GPS data.

This is rubbish and if I don't get this working soon will return for a refund as the product does not work as stated.

I did connect with LTE Link Monitor and there was a connection to the Telefonica network and I can see the GPS details there but not in the nRF cloud.

Please can you help to get this resolved.

Thanks

[csteed]

Hi Asif

I have contacted you directly via email with some options to move forward.

Best regards,

Claire

[Asif09]

Hi Claire,

Thanks for your help with upgrading he firmware. I have also inserted a new O2 data sim and all is wrkign well now.

Just some feedback for anyone else that may have similar issues after pressing the SW3 button the LED goes purple. This is when Thingy 91 is waiting to get a lock on GPS. Once this is successful then LED light goes GREEN. Please add this information to the instructions.

Otherwise all good now.

Thanks

Asif

[JONATHAN LL]

Hi Asif,

Thanks for your feedback.
The Getting Started tutorial should be updated now, here is a link, to include more detailed description on the LED behavior.  
I also recommend checking out the infocenter for information.

Regards,
Jonathan

[inyourface]

We have the same issue and GPS has no fix.(board: Thingy91 1.0.2) I used the pre-compiled hex thingy91_ltem_dfu_2020-04-29_bc7ade8b.hex downloaded from Nordicsemi website and latest modem firmware mfwnrf9160120.zip. It always tracks the satellites, but never got the first fix. 

Face

[JONATHAN LL]

Hi Face,

Are you using the IBasis SIM ? If that is the case then I am afraid it will not work. This is due to the case that IBasis does not fully support eDRX/PSM witch is needed for that example to work properly whit GPS. 

if the above statement is correct then could you try whit a O2 SIM ? This worked for Asif09.

Asif09 said:

I have also inserted a new O2 data sim and all is wrkign well now.

 
Regards,
Jonathan