GPS not working on Thing 91 in the UK - URGENT

[Asif09]

Hi,

I have bought a Thingy 91 and have connected to the nRF cloud etc. and I am getting the sensor data OK.

The GPS is still not working, I have followed the instructions and it says waiting for GPS data.

This is rubbish and if I don't get this working soon will return for a refund as the product does not work as stated.

I did connect with LTE Link Monitor and there was a connection to the Telefonica network and I can see the GPS details there but not in the nRF cloud.

Please can you help to get this resolved.

Thanks

[inyourface]

Jonathan,

I tried the GPS project in samples/nrf9160/gps to avoid the affection from LTE(or power saving modes to switch between LTE and gps). The GPS still has no fix. Following is the log and it is tracking 0, 1, 2

2020-09-21T21:31:49.086Z DEBUG modem << Scanning [/] [1;1H[2JTracking: 1 Using: 0 Unhealthy: 0
2020-09-21T21:31:49.189Z DEBUG modem << Seconds since last fix 683
2020-09-21T21:31:49.594Z DEBUG modem << Scanning [-] [1;1H[2JTracking: 1 Using: 0 Unhealthy: 0
2020-09-21T21:31:49.598Z DEBUG modem << Seconds since last fix 684
2020-09-21T21:31:50.102Z DEBUG modem << Scanning [\] [1;1H[2JTracking: 1 Using: 0 Unhealthy: 0
2020-09-21T21:31:50.215Z DEBUG modem << Seconds since last fix 684
2020-09-21T21:31:50.359Z INFO Modem port is closed

Face

[JONATHAN LL]

Hi Face,

I will move the conversation about your problem over to your original ticket on devzone and close this ticket as your problems does not seem to be related to this case anymore. 

Regards,
Jonathan