I don't have an "Open IDE" button for nRF Connect SDK v1.4.99-dev1

[DBT]

I have the latest nRF Connect for Desktop.

After I install "nRF Connect SDK v1.4.99-dev1" in Toolchain Manager I don't have an "Open IDE" button.

I've tried uninstalling and reinstalling, but that doesn't fix it.

Any ideas on how to fix this?

[Øyvind]

Hello, 

This issue is often seen when trying to download when using VPN or similar. Have you tried other networks? 

Kind regards,
Øyvind

[DBT]

It turns out our corporate antivirus was blocking west at ncs\v1.4.99-dev1\toolchain\opt\bin\Scripts\west.exe

Is there any reason you know of why west for v1.4.0 would not be blocked but west for v1.4.99-dev1 would?

(I'm wondering if this is going to be a problem every time I install a new version of the SDK)

[Øyvind]

Hello, 

I've been working with our R&D team, and it looks like this is an issue with the path. It cannot include "cd" it looks like. Can you please change your build folder to e.g. C:\Temp\SES or similar? 

-Øyvind

[DBT]

By "build folder" do you mean the installation directory as shown when you start the installation process?

This is the installation directory I'm currently using

[Øyvind]

DBT, my sincere apologies, I posted an answer in the wrong support ticket. 

I have not been able to get an answer on your case yet. I will have an answer within tomorrow. 

Kind regards,
Øyvind

[Øyvind]

A follow-up question that I forgot to add earlier: Did you or are you able to pause/stop the anti-virus before installing NCS? Do you know what security policies your work computer is running?

[DBT]

I can't pause or stop the anti-virus program.  It is controlled by our corporate IT group.  And I don't know what specific policies are in place.  I had to submit an internal ticket in order to install and all they did was temporarily whitelist C:\nordic\ncs\v1.4.99-dev1\toolchain\opt\bin\Scripts\west.exe

[Øyvind]

Hi, sorry for the delayed answer. 

If the issue is caused by the anti-virus program, then there isn't much we can do from our side. You will need to have your IT group whitelist programs from the Toolchain Manager (C:\nordic\ncs\<ncs tag>\toolchain

[DBT]

OK but something must have changed between 1.4.1 and 1.4.2 since the anti-virus program let me install 1.4.1.  Did anyone try looking into what that change might have been?

[Øyvind]

Unfortunately, I do not have an overview of this. I have forwarded your question but have not received an answer. 

Kind regards,
Øyvind