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  • Case ID: 279489
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nRF Connect for Desktop can't find device nRF52840-Dongle and PPK2.

Dmitry Orlov

On Windows 7 64 after update to 3.8 (and 3.9)  nRF Connect for Desktop the Bluetooth Low Energy and Power Profiler can't find device nRF52840-Dongle and PPK2.

What to do? On the other computer with Win10 it works

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    Thanks for answer!

    I have (as I think) two versions of the J-Link software, 6.90a and 7.52d, one in the 

    "C:\Program Files (x86)\SEGGER\JLink" (6.90a)

    and other

    "C:\Program Files\SEGGER\JLink" (7.52d)

    I don't know what version used by Segger Embedded studio that I use for evaluation with nRF52832, but its works. I can program and debug modules with my J-Link probe. I see that nRF Connect for Desktop supported only by Win10, but before update it worked on the Win7

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  • 0

    Thanks for answer!

    I have (as I think) two versions of the J-Link software, 6.90a and 7.52d, one in the 

    "C:\Program Files (x86)\SEGGER\JLink" (6.90a)

    and other

    "C:\Program Files\SEGGER\JLink" (7.52d)

    I don't know what version used by Segger Embedded studio that I use for evaluation with nRF52832, but its works. I can program and debug modules with my J-Link probe. I see that nRF Connect for Desktop supported only by Win10, but before update it worked on the Win7

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