Open SEGGER Embedded Studio button is not displayed at installing nRF Connect SDK v1.9.1.

[OYAMA YUKIO]

Hello,

Follow the steps below.

nRF Connect for Desktop v3.10.0 -> Toolchain Manager -> OPEN -> Toolchain Manager v0.10.3 -> nRF Connect SDK v1.9.1 -> Install

"Open Segger Embeddedstudio" button is not displayed. 

I also tried SDK v1.9.0, but it was the same.

I have taken the following method, but it was not displayed.

https://devzone.nordicsemi.com/f/nordic-q-a/85597/how-to-find-the-open-segger-embedded-studio-option-after-installing-ncs-1-9-0

For the time being, I skipped the button disappearing and ran SEGGER Embedded Studio directly from "emStudio.exe".

But I cannot create project.

My directories are below.

The problem of not appearing the button and not being able to create the project does not let me start my development.

Is there a solution? I need your help.

thank you.

Yukio Oyama

[OYAMA YUKIO]

My OS is Windows10.

[Marte Myrvold]

Hi,

Was the SDK installed correctly? When this button is missing it usually means that not all of the SDK and tools were installed. If it was installed correctly you should have these folders inside C:/Nordic/v1.9.1:

When following the steps in the case you link to, did the command "ncsmgr init-ncs" finish successfully, or did you see any errors?

We have mostly seen this issue happen in cases where people are using VPN or on a network with a strict firewall, such as a company network. Could this be the issue in your case?

Best regards,

Marte

[OYAMA YUKIO]

Hello Marte-sann,

I have 3 directories only. This indicates that it is not installed correctly according to you. 

There were no error the command "ncsmgr init-ncs" finished.

I'm not using a VPN. I don't know well about Firewall, but I think it's okay because there are the man who could install it in the same network.

Is there anything I should try?

Best Regards,

Yukio Oyama

[OYAMA YUKIO]

Image file broken??

[Marte Myrvold]

Hi,

Can you try uninstalling the SDK completely, and then try to reinstall it?

Best regards,

Marte

[OYAMA YUKIO]

Hello Marte-sann,

I removed it using Toolchain Manager v0.10.3. And I installed it using Toolchain Manager.

...

The result was the same. SEGGER Embedded stuidio button does not appear and there are 3 folders in v1.9.1 folder.

Best Regards,

Yukio Oyama

[Marte Myrvold]

Hi,

I have tried to reproduce your issue, but so far I have not been able to. For some reason the other github repos are not downloaded during your installation, even when running ncsmgr init-ncs. Can you try installing manually by following this guide Installing manually?

Best regards,

Marte

[OYAMA YUKIO]

Hello Marte-san,

I tried installing manually.

https://developer.nordicsemi.com/nRF_Connect_SDK/doc/1.9.1/nrf/gs_installing.html

In step 3, error occured.

I attach log.

Fullscreen 3_Get the nRF Connect SDK code_err.txt Download

c:\Users\yukio.oyama>cd ncs

c:\Users\yukio.oyama\ncs>west init -m https://github.com/nrfconnect/sdk-nrf --mr v1.9.1
=== Initializing in c:\Users\yukio.oyama\ncs
--- Cloning manifest repository from https://github.com/nrfconnect/sdk-nrf, rev. v1.9.1
Cloning into 'c:\Users\yukio.oyama\ncs\.west\manifest-tmp'...
remote: Enumerating objects: 107505, done.
remote: Counting objects: 100% (186/186), done.
remote: Compressing objects: 100% (99/99), done.
remote: Total 107505 (delta 106), reused 128 (delta 85), pack-reused 107319
Receiving objects: 100% (107505/107505), 63.15 MiB | 5.17 MiB/s, done.
Resolving deltas: 100% (79489/79489), done.
Note: switching to '126fad0e2e5cbe5b965a45efc6a5e31f40d6020c'.

You are in 'detached HEAD' state. You can look around, make experimental
changes and commit them, and you can discard any commits you make in this
state without impacting any branches by switching back to a branch.

If you want to create a new branch to retain commits you create, you may
do so (now or later) by using -c with the switch command. Example:

  git switch -c <new-branch-name>

Or undo this operation with:

  git switch -

Turn off this advice by setting config variable advice.detachedHead to false

Updating files: 100% (5318/5318), done.
Traceback (most recent call last):
  File "C:\Python310\lib\shutil.py", line 813, in move
    os.rename(src, real_dst)
PermissionError: [WinError 5] �A�N�Z�X�����ۂ���܂����B: 'c:\\Users\\yukio.oyama\\ncs\\.west\\manifest-tmp' -> 'c:\\Users\\yukio.oyama\\ncs\\nrf'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "C:\Python310\lib\runpy.py", line 196, in _run_module_as_main
    return _run_code(code, main_globals, None,
  File "C:\Python310\lib\runpy.py", line 86, in _run_code
    exec(code, run_globals)
  File "C:\Python310\Scripts\west.exe\__main__.py", line 7, in <module>
  File "C:\Python310\lib\site-packages\west\app\main.py", line 786, in main
    app.run(argv or sys.argv[1:])
  File "C:\Python310\lib\site-packages\west\app\main.py", line 109, in run
    self.run_command(argv)
  File "C:\Python310\lib\site-packages\west\app\main.py", line 340, in run_command
    cmd.run(args, unknown, self.topdir, manifest=self.manifest,
  File "C:\Python310\lib\site-packages\west\commands.py", line 135, in run
    self.do_run(args, unknown)
  File "C:\Python310\lib\site-packages\west\app\project.py", line 198, in do_run
    topdir = self.bootstrap(args)
  File "C:\Python310\lib\site-packages\west\app\project.py", line 304, in bootstrap
    shutil.move(os.fspath(tempdir), os.fspath(manifest_abspath))
  File "C:\Python310\lib\shutil.py", line 831, in move
    rmtree(src)
  File "C:\Python310\lib\shutil.py", line 747, in rmtree
    return _rmtree_unsafe(path, onerror)
  File "C:\Python310\lib\shutil.py", line 612, in _rmtree_unsafe
    _rmtree_unsafe(fullname, onerror)
  File "C:\Python310\lib\shutil.py", line 612, in _rmtree_unsafe
    _rmtree_unsafe(fullname, onerror)
  File "C:\Python310\lib\shutil.py", line 612, in _rmtree_unsafe
    _rmtree_unsafe(fullname, onerror)
  File "C:\Python310\lib\shutil.py", line 617, in _rmtree_unsafe
    onerror(os.unlink, fullname, sys.exc_info())
  File "C:\Python310\lib\shutil.py", line 615, in _rmtree_unsafe
    os.unlink(fullname)
PermissionError: [WinError 5] �A�N�Z�X�����ۂ���܂����B: 'c:\\Users\\yukio.oyama\\ncs\\.west\\manifest-tmp\\.git\\objects\\pack\\pack-d3aa06529dc5d1977968b1c52179f5a385602d73.idx'

c:\Users\yukio.oyama\ncs>

The garbled characters in the text are caused by being written in Japanese. It is written "Access is denied".

Best Regards,

Yukio Oyama 

[Marte Myrvold]

Hi,

I have seen this error before, and in those cases the solution has been to run the command line program as administrator or to reinstall git.

Best regards,

Marte

[OYAMA YUKIO]

Hello Marte-san,

I can build the sample project with SES and run it on the nRF9160DK board.

I've tried so many things out of order that I'm not sure which is the right solution.

Basically, I followed the manual installation steps, but I feel that manually creating the config file in the West folder and cloning the repository by git command instead of west had a positive effect.

https://devzone.nordicsemi.com/f/nordic-q-a/53779/setting-up-nrf-connect-sdk-git-clone-vs-west-init

Since it is a manual installation, the Open SES button does not appear in Toolchain Manager, but I can start SES by running "SEGGER Embedded Studio.cmd" in the v1.9.1 folder.

I hope the unofficial installation procedure doesn't cause any problems

I have reached my initial goal and would like to close the case.

Thanks for your many advices

Best Regards,

Yukio Oyama

[OYAMA YUKIO]

This may be closer.