There was an error adding your device: nRFCode 40101

[jw.wang]

Hi
There was an error adding your device: nRFCode 40101.
device : nrf-352656100027732.
I cannot register it.
Please help me to reset it.
Thanks.

[Albrecht Markus Schellenberger]

Hello,

please follow this guideline.

There was an error adding your device: nRFCode 40101.

The error says that this device already is associated with another account. Please remove it first.

Regards,

Markus

[jw.wang]

I  messed up with accounts, cause i was able register the device once but i cant recall anymore username or find it from inbox,please help me to reset it. thanks.