nRF Connect Bluetooth Low Energy App not starting/working

[clockis]

Greetings,

Today I updated the BLE app of the nRF Connect application (Win 11) to its latest version.

I clicked it to open after it completed the update.

It prompted me to download and install it when I opened it from the nRF Connect app 

After it was installed ( Clicked 'Download and Install' ) I tried starting it but I get a white window that does nothing

I tried uninstalling and re-installing the nRF Connect app and BLE app completely and also restarting my PC but it has the same behavior.

Any feedback on this would be greatly appreciated as this is extremely important!

I'm looking forward to hearing from you!

Best regards,

Stavros Filippas

[Priyanka]

Hi Stavros,

Did you download the nRF Connect for Desktop application from out official website?

Best Regards,

Priyanka

[clockis]

Yes of course, here is the link https://www.nordicsemi.com/Products/Development-tools/nrf-connect-for-desktop

The file was named  "nrfconnect-setup-3.12.0-ia32.exe"

[Priyanka]

Hi Stavros,

I will report this internally and check the reason. I will get back to you soon.

-Priyanka

[clockis]

Hello Priyanka,

Just a kind reminder if you have any updates on this because it is a vital piece of software used extensively for development, debugging, and verification.

Thank you in advance for your time and I look forward to hearing from you

Best regards,

Stavros

[Priyanka]

Hi Stavros,

We have not been able to reproduce this unfortunately. Also, officially we do not yet support Windows 11 so this could be an issue.

-Priyanka