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  • Case ID: 299327
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nRF52 DK is not getting connected to programmer software.

Yogesh Sarode

I have installed nRF connect for desktop .In which I am trying to connect nRF 52 DK through programmer software. As soon as I connect the development kit via USB to type B cable to laptop, it shows J link. But it does not show nRF52DK. and programmer software shows unsupported device. How could  I resolve the issue.

Parents Reply
  • 0 in reply to Yogesh Sarode
    Yogesh Sarode said:

    Now one thing I observed that If I connect tag connect connector to DEVkit and SWITCH it ON ,programmer device list shows Jlink.

    What did you connect the DK to, using the tag connector?

    Nice that you've gotten the Programmer app to respond a bit more, but I think we would need the command line tools to work as well to really fix all of the issues here. Could you send me the log file from the Programmer app though?

    Have you tried flashing/building anything using the VSC

    Elfving said:

    And what drive did you install everything to?

    And could you answer this?

    Regards,

    Elfving

Children
  • 0 in reply to Elfving

    We are connecting DK to Minew chip using tag connector.

    Log file from programmer is attached.

    We have not tried anything flashing/building using VSC.

    We have installed everything on C drive.

  • 0 in reply to Yogesh Sarode

    I see. Is your end goal here to program the Minew chip using the tag connector?

    Yogesh Sarode said:
    And then if I connect the tag connect connector and try to erase or write the hex file then the below error occurs.

    What about if you keep the DK turned on, but disconnect the tag connector? What do you see in the Programmer then?

    And could you show me your environment variables, and check if you have a system variable path to "C:\Program Files\Nordic Semiconductor\nrf-command-line-tools\bin\"?

    Regards,

    Elfving

  • 0 in reply to Elfving

    Yes ,my end goal is to program the Minew chip using tag connector.

    If I keep the DK turned ON and disconnect the tag connector then nothing happen but if I select the Jlink device,the name gets changed to nRF52DK and log shows unsupported device.

    Please find the attached image for path.

  • 0 in reply to Yogesh Sarode
    Yogesh Sarode said:

    Please find the attached image for path.

    Great, so that shows that nrfjprog is correctly placed there. Could you also show me the system paths in environment variables? To open this overview you can for instance press the windows key, and type "Environment variables" which should make it pop up. Then open it, and press "environment variables". 

    Under "system variables", find where it says path, and double click that. It should take you to where you can edit environment variables.

    Here you can see how I have one path at the bottom pointing the nrfjprog. Are any of the environment variables on your side pointing to C:\Program Files\Nordic Semiconductor\nrf-command-line-tools\bin\?

    Regards,

    Elfving

  • 0 in reply to Elfving

    There are number of paths,

    C:\Program Files\AdoptOpenJDK\jdk-11.0.10.9-hotspot\bin;C:\Program Files (x86)\Python38-32\Scripts\;C:\Program Files (x86)\Python38-32\;C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\ProgramData\Oracle\Java\javapath;C:\Program Files (x86)\Lenovo\FusionEngine;C:\Program Files (x86)\Intel\iCLS Client\;C:\Program Files\Intel\iCLS Client\;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files (x86)\Common Files\lenovo\easyplussdk\bin;C:\Program Files\MATLAB\R2014b\bin;C:\Program Files (x86)\IVI Foundation\VISA\WinNT\Bin\;C:\Program Files\IVI Foundation\VISA\Win64\Bin\;C:\Program Files (x86)\IVI Foundation\VISA\WinNT\TekVISA\BIN;C:\Program Files (x86)\Microchip\MPLAB C32 Suite\bin;C:\Program Files (x86)\Microchip\MPLAB C30\bin;%CDSROOT%\tools\pcb\bin;%CDSROOT%\tools\bin;%CDSROOT%\tools\libutil\bin;%CDSROOT%\tools\fet\bin;%CDSROOT%\tools\specctra\bin;%CDSROOT%\tools\pspice;%CDSROOT%\tools\capture;%CDSROOT%\openaccess\bin\win32\opt;C:\Program Files\Git\cmd;C:\Program Files\TortoiseGit\bin;C:\Program Files\doxygen\bin;C:\Program Files\Microsoft SQL Server\120\Tools\Binn\;C:\Program Files (x86)\PuTTY\;%SOFTLOG_ICP%;C:\Program Files (x86)\Microchip\xc16\v1.20\bin;C:\Program Files (x86)\IVI Foundation\IVI\bin;C:\Program Files\IVI Foundation\IVI\bin;C:\Program Files (x86)\IVI Foundation\VISA\WinNT\Bin;C:\Program Files (x86)\Nordic Semiconductor\nrf-command-line-tools\bin\

    The highlighted path is present there.

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